Privacy policy 

Privacy Policy for Reiki by Sharon

Effective Date: 01/09/2024

Introduction

At Reiki by Sharon, your privacy is our priority. This policy outlines how we collect, use, and protect the personal data you provide when visiting our website or booking a Reiki session. By using our website, you agree to the terms of this policy.

Information We Collect

We may collect the following personal data:

• Name

• Email address

• Phone number

• Payment details (processed securely through third-party payment processors)

• Information related to your Reiki sessions (e.g., notes on energy blocks, chakras, etc.)

• Website usage through cookies

How We Use Your Information

We use your personal data for:

• Scheduling and confirming appointments

• Sending booking confirmations and session reminders

• Sending newsletters and service updates (with your consent)

• Processing payments

• Improving our services based on feedback and website usage

• Maintaining client records securely for continuity of care

• Complying with legal or regulatory obligations where necessary

Lawful Basis for Data Processing

We collect and process your personal data based on the following lawful grounds:

• Contractual Necessity: To schedule, confirm, and provide Reiki sessions.

• Legitimate Interest: To improve our services and maintain communication.

• Consent: For marketing emails and newsletters (you can opt out anytime).

Sharing Your Information

We do not sell or trade your data. We may share it with trusted third parties, such as:

• Payment processors for secure transactions

• Email service providers for newsletters

• Website hosting and analytics services for site improvement

Data Security

We take steps to safeguard your personal data. All payment transactions are encrypted, and sensitive information is securely stored. While we strive to protect your data, no method of online transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

Under the GDPR, you have the following rights concerning your personal data:

• Access: You have the right to request access to the personal data we hold about you.

• Rectification: You can request corrections to any inaccurate data.

• Erasure: You have the right to request the deletion of your data.

• Withdrawal of Consent: You may withdraw your consent for data processing at any time.

• Restriction of Processing: In certain situations, you can request that we limit how we process your personal data.

To exercise any of these rights, please contact us at:
Email: sharrisreiki@gmail.com

Data Retention

We retain client records for 7 years in accordance with UK data protection laws and professional practice requirements. After this period, data is securely deleted or anonymized.

Cookies & Website Tracking

Our website uses cookies to enhance your browsing experience. You can control cookie settings in your browser. For more details, please see our [Cookie Policy].

Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

Contact Us

For any privacy-related questions, please contact us at:
Email: sharrisreiki@gmail.com
Phone: 07891 754710